Privacy and texting

Last updated November 5, 2026. Coffin & Crown LLC ("we") is a memorial, grave-care and funeral-services business. This page explains what information we collect and how we use it.

What we collect

When you use the contact form on this site, or contact us another way, we collect what you give us: your name, your email address or phone number, the service you are asking about, and your message. When we work with you, we also keep the details needed to serve you, such as appointments, quotes, invoices and payment status.

How we use it

We use your information to reply to you and to provide the services you ask for. We do not sell your personal information. We do not share your phone number or your text-message consent with anyone for marketing.

Text messages

We only text people who have told us they agree to receive texts, by ticking the box on our form or by telling us directly. Our texts are about your request or your service: replies to you, appointment reminders, quotes and invoices, and gentle reminders about a balance. We do not send marketing blasts. How often you hear from us depends on your service. Message and data rates may apply. Reply STOP at any time to stop receiving texts, and we will stop right away. Reply HELP, or use the contact form on this site, for help.

Who helps us

We use trusted providers to run the business, such as payment, text-message delivery, email and website hosting providers. They only receive what they need to do their job.

Your choices

You can ask to see, correct or delete your information by using the contact form on this site. We will respond as soon as we can.